If you need to cancel an order (or a portion of an order) : Send an email to info@partshark.com or call customer service 877-999-5686. OEM parts can be cancelled with no restocking charges if you cancel before we have time to process your order, usually just a few hours after you create an order. We process orders during normal business hours. In the event your cancellation request is after the order is processed, it will be charged the normal 20% restocking charge.

Why do you have to pay a 20% restocking charge on cancelled orders : We return all OEM parts to the manufacturer and in doing so are incure 2 costs: PartShark incures the shipping cost and the restocking charges. We will absorb the shipping but must pass on the restocking charges.